As soon as we receive your order, we’ll
send out confirmation to your email address, this just means we’ve received
your order in our system and we’ve pre-authorised your payment method ready for
your purchase.
If you recently placed your order and
didn't immediately receive a confirmation email from us, then there might be a
few issues we can look into:
Our emails might be going to your junk or spam
folder
There might have been a misspelling when you
entered your email address during checkout
Your email server has very strong spam filters
and is identifying our emails as spam so the emails aren't going through.
To be on the safe side, we encourage
our customers to provide an alternate email to sales@majesticmirrors.co.uk.
We check with our warehouse or
suppliers to make sure that your item(s) are available and can be despatched as
soon as possible. If your item(s) are available for shipping (within 5 business
days), we'll process the charges and prepare to ship your order.
In the event that your item(s) are
unavailable for immediate despatch, we remove the pre-authorisation from your
payment method and reach out to you via email or telephone.
Some of our couriers require a contact
number to ensure smooth delivery of your order. We won't give to anyone else,
it’s kept private and confidential. Plus, if there are any issues with your
order, we can contact you quickly and easily.
Absolutely. Majestic Mirrors strives to
provide our customers with a safe and smooth customer experience. This site
uses SSL encryption technology so that you never have to worry about credit
card safety.